Brave New Design LLC Terms & Conditions

1. Introduction

Welcome to Brave New Design LLC. These Terms & Conditions (“Terms”) govern your access to and use of our website and all services (collectively, the “Services”) offered via bravenewdesign.com or any related online properties. By accessing or using our Site or engaging us for Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services or website.

2. Definitions

• Client / You / Your: The individual or entity engaging our Services.
• Deliverables: Designs, websites, code, content, or other work we provide under a Project.
• Project: The service agreement, estimate, or scope under which we deliver work.
• Confidential Information: Nonpublic business or technical information exchanged in the course of our relationship.

3. Scope of Services

• We agree to deliver the services as outlined in our proposal, estimate, or contract.
• Unless otherwise stated, our Services do not include hosting (unless contracted), domain registration, or third-party software licensing, though we may assist with setup or management.
• You are responsible for supplying timely feedback, content (text, images, branding assets), and approvals so we can complete the Project.

Delays in your content or approvals may shift deadlines; we are not liable for missed timelines under those conditions.

4. Fees, Payment & Refunds

• A non-refundable deposit (e.g., 30%–50%) is due before work begins unless otherwise agreed.
• Remaining payments are due according to agreed milestones or at completion.
• We reserve the right to suspend work if payments are late.
• Except as required by law, fees paid are non-refundable once work has commenced.
• You are responsible for any taxes, processing fees, or bank charges.

5. Intellectual Property & Licensing

• Until full payment is received, we retain ownership of all Deliverables, code, and designs.
• Upon full payment, we grant you a perpetual, nonexclusive license to use the Deliverables for your business.
• We reserve the right to showcase work in our portfolio unless you request otherwise in writing.

6. Client Responsibilities & Content

• You warrant that you have all rights, licenses, and permissions for content you supply.
• You grant us a license to use that content in your Project.
• You agree not to upload or request work for anything illegal, infringing, defamatory, or inappropriate.

7. Warranties, Disclaimers & Limitations of Liability

• We aim to deliver high quality work, but we do not guarantee specific rankings, traffic, or outcomes.
• The Services and Site are provided “as-is” without warranties of merchantability or fitness.
• In no event shall our total liability exceed the amount you paid us for the specific Project or Service.
• We are not liable for indirect, incidental, consequential, or punitive damages.

8. Termination & Suspension

• Either party may terminate for breach if the other fails to cure within 14 days’ written notice.
• Upon termination, we retain ownership of completed Deliverables; you must pay for work delivered up to termination.
• We may suspend Services without liability if you violate these Terms or for nonpayment.

9. Governing Law & Dispute Resolution

These Terms are governed by the laws of the State of Ohio, United States, excluding its conflicts of law principles. Any dispute shall be resolved in courts located in Columbus, Ohio, unless both parties agree otherwise.

10. Changes to These Terms

We may update these Terms from time to time. When we do, we will post the revised “Last updated” date. Continued use after changes means you accept the revised Terms.

11. Third-Party Links & Content

Our Site or Deliverables may include links to third-party sites or content. We are not responsible for those sites’ practices or content, and you use them at your own risk.

12. Severability, Waiver & Assignment

If any part of these Terms is found invalid or unenforceable, the remaining provisions remain in full force. Our failure to enforce any right is not a waiver of that right. You may not assign your rights under these Terms without our written consent; we may assign or subcontract.

13. Contact Information

Brave New Design LLC
Columbus, Ohio
Email: info@bravenewdesign.com
Phone: (541)357-8435