Brave New Design Privacy Policy

1. Introduction

Brave New Design LLC (“we,” “us,” “our”) operates bravenewdesign.com (the “Site”) and provides web design, development, maintenance, and related services (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Site or engage our Services.

By accessing or using the Site or Services, you agree to the collection and use of your information in accordance with this policy. If you disagree, do not use the Site.

2. Information We Collect

We collect both personally identifiable information (PII) and non-personal or technical data, including:

a) Personal Information You Provide

• Name
• Email address
• Phone number
• Business or organization name
• Billing or payment information (if applicable)
• Other details you send us via contact forms, project briefs, or communications

b) Automatically Collected or Technical Data

• IP address
• Browser type and version
• Operating system
• Referring URL or site
• Device identifiers
• Pages visited, duration, clicks, and navigation data
• Cookies, pixels, and tracking technologies

3. How We Use Your Information

We use the information we collect to:

• Provide and manage Services
• Communicate with you about quotes, support, and updates
• Process payments and billing
• Improve and optimize the Site and Services
• Deliver marketing, newsletters, or promotional communications (with your consent)
• Support security, fraud prevention, and legal compliance

4. Cookies & Tracking Technologies

We and third parties use cookies, local storage, web beacons, and similar technologies to remember user preferences, track sessions and performance, provide targeted content or marketing, and analyze usage. You may disable cookies via your browser settings, but doing so may limit certain features of the Site.

5. Sharing & Disclosure

We do not sell or rent your personal information. We may share data:

• With service providers or subcontractors (e.g., hosting, analytics, email) bound by confidentiality
• To comply with legal obligations, court orders, or government requests
• To protect our rights, property, or safety, or those of our users
• In connection with a merger, acquisition, or sale of assets, with notice provided when feasible

Third-party services such as analytics or payment processors may collect information independently under their own privacy policies.

6. Data Retention & Security

We retain personal information only as long as necessary for the purposes described in this policy or as required by law. We implement reasonable security measures, including encryption and access controls, to safeguard your data. No system is completely secure, and we cannot guarantee absolute security. If a data breach occurs, we will notify affected users as required by law.

7. Your Rights & Choices

Depending on your jurisdiction, you may have rights to:

• Access or request a copy of personal data we hold
• Request correction or deletion of your data
• Object to or restrict processing
• Withdraw consent for marketing communications
• Request portability of data

To exercise your rights, contact us at info@bravenewdesign.com. We may ask you to verify your identity before fulfilling requests.

8. Third-Party Websites & Links

Our Site or deliverables may include links to third-party websites. We are not responsible for their privacy practices. This policy does not cover the collection or use of your data by those sites, and we encourage you to review their privacy statements.

9. Children’s Privacy

Our Services are not intended for children under 13 (or older, as required by local law). We do not knowingly collect personal information from minors. If you learn that a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above. Continued use of the Site or Services after changes become effective indicates acceptance of the updated policy.

11. Contact Information

Brave New Design LLC
Columbus, OH
Email: info@bravenewdesign.com
Phone: (541)357-8435